![](https://lauriedelk.me/wp-content/uploads/2023/05/193119911_10222456375615752_180576219262167796_n.jpg)
A study sponsored by Bank of America reveals that small business owners are well aware that the vast majority of their repeat business comes as a result of the RELATIONSHIPS they have formed with their customers.
NOT low prices, a great location, or loyalty programs… #RELATIONSHIPS.