When you are in business, you can go out and get your sales, and that is good…..But MANY times, if you are good, your networking and relationship building is the utmost important – as you will get REFERRALS as you build that know, like, trust and REMEMBER with people.So WHEN you do get a REFERRAL from a friend or client, make SURE you ACKNOWLEDGE that!
Send them a thank you card, or a gift, or something, someway acknowledge that. That will lend them to WANT to send MORE REFERRALS your way, where not acknowledging that – can tend to make them NOT want to send referrals your way, as maybe you didn’t appreciate it.
My grandmother taught me when I was 5, thank people PROPERLY, if they did something for you, or gave you something, thank them – with a card (minimum).
Story – I have someone, that I referred someone to them, that spends thousands a month with this person….I have taught them, coached them….yet the referral was not even acknowledged w a voice thank you, nor a card or anything else. (Granted I did not do the referral to get the thanks…..but it is the story to share – for your moral character building :))