Developing heartfelt leadership qualities inspires us to lead from the heart when managing customers, organizations, or teams. These qualities lead us to greater success in business and our personal lives.
No one knows this better than this week’s Relationship Marketing guest, Mark Crowley.
Mark Crowley spent nearly 25 years in a dog eat dog world at one of the largest financial service institutions in America.
Unsatisfied with the management of the company he worked for, Mark left the financial industry and soon became an:
Author
Speaker
Trainer
Influencer
Mark proved his theory that ‘leading from the heart’ had a remarkable impact on driving sustained:
Engagement
Loyalty
Productivity
For teams, organizations, and customer management.
We know the heart is a sensing feeling organ that is in constant communication with the mind. The feelings and emotions of the heart and mind drive human behavior.
Learn what I mean when I say ‘heartfelt leadership qualities’ in this quick interview below, where Mark teaches his belief; that if you manage how people feel, by giving them experiences that drive positive emotions, you’ll have much better success in your organization, business, and life in general.
