Business

KISS = 95% word of mouth referral?

By this we mean “keep it so simple”
What if you could get repeat business from customers 2, 3, 4, or even 8 years later?
Today’s show features Allen Throndson, of Lighthouse Enterprises out of Heber, UT. Allen has specialized in remodeling kitchens and bathrooms since 2006.

Basically 90 to 95 percent of Allen’s business is referral business, and It’s really not uncommon for him to get a call from somebody that he’s done a job for up to eight years later.
Allen says…”Showing gratitude toward your customers, and taking care of your customers, are the keys to growing your business.”
Find out how a “Keep it stupid simple” relationship strategy, and being a member of a professional networking group, has earned Allen a 95% word of mouth referral based business.
https://www.appreciationpal.com/relationship-marketing-weekly-kitchen-bathroom-remodeling/#!195
#business #remodeling #wordofmouth

Relax more, worry less and live and enjoy the moment.

Relax more, worry less, and live and enjoy the moment.

I am learning to do this more and more all the time.

It is important to HUSTLE and make a difference in the world, do better for yourself and your family.

But it is ALSO just as important, if not more important, to spend TIME (=LOVE) with those you love and build those RELATIONSHIPS, because one day, money or not, those are what you will have.

Build relationships, keep that your focus, friends and family and clients and customers – when that is your focus, the business and the money will just happen……

Those *not there* don’t get it, those that FINALLY gave in, and tried it, and stuck with it – see those blessings.

Learn from those who have done it before you – listen to the wise, don’t listen to those that are not where you want to be – emotionally, spiritually, physically, financially, etc. Follow and listen to the ones that ARE where you want to be, and do what they tell you and what you see them do.

Do you respond to people that contact you in business?

BUSINESS TIP:

RESPOND to people that contact you! (this can apply to any type business)

The last two weeks, I contacted 5 different guys that were recommended to me for our AC unit…..

— 3 did NOT even respond!!!!

— 1 responded but said he was too busy

— 1 responded, apologized for not being able to come that day, but told me he could come the next, had me fixed super short time and coming back to finish today.

TIPS

— You want to be in business and stay in business, at least respond and reply to people trying to give you business. Most will understand if you are busy, that is a good thing right? But at least respond and be respectful.

— When you do respond, if you are busy, let them know when you could come, possibly, and if you can’t, maybe even offer to refer them to someone else in your network you trust….I have lots of people in my business that do what i do, if I cannot do a website, a graphic, speak at an event due to a conflict, etc — I offer a recommendation to someone in my network that does the same, to help them for someone I trust, and be a referral source for my people. (not just leave them hanging) But people in your industry are not competition, they can be great referral sources – use each other and share business w those you know, like and trust. There is abundance in the world, treat it that way, and it comes back to you 🙂

— Provide excellent service. When this guy came, he told me it would take a bit to be able to cool and fix, but gave me ideas that were free and easy to do, and a fast fix, and then he’d be back the next day to finish what he needed to do.

How do you feel when you are constantly being sold to?

We all know it’s super annoying!

Mary Kay beauty consultant Kristen Culver feels the same way. She implemented Relationship Marketing in her skin care business seven years ago. Now when she reaches out to her customers to make an order, they aren’t feeling like they are getting sold to.

Kristen says, “I specifically reach out to my customers 3-4 times a year, and it’s not to sell to them” she also says, “If you take care of your customers and appreciate them, then your business will take care of you.”

This week’s feature article, Kristen will explain how she takes time to reach out in kindness to build personal relationship’s with her team & customers. By doing this, her clients and team members don’t feel like just another number in the system.

Her inspiring story of appreciation will prompt you to become more thoughtful in your daily communications in your business and personal relationships.

Watch it here

How to triple your word of mouth referrals

It’s difficult, rather almost impossible, to stay top of mind with your customers these days.

Your competition is nipping at your heels, your customers have your competition at their finger tips with technology.

So the question your asking yourself right now is…

How do I stay of mind?

Well I’m glad you asked…it’s imperative you…

#1. Stand out from your competition
#2 Stay top of mind

Most entrepreneurs spend countless hours exhausting time trying to find new leads thru…

networking
trade shows

It’s been said “It’s easier to keep a customer than to find a new one” and you need a “stay top of mind strategy” ASAP!

This is where Relationship Marketing comes in, and I’m not talking about email blasts.

Let’s face it emails work somewhat, but customers are tired of emails, especially advertising and marketing emails.

This week we feature Life Purpose Coach Matt Scherb from Oakville, Ontario.

He discusses how he implemented a stay top of mind strategy, using Relationship Marketing. By using this strategy he was able to generate the majority of his business through word of mouth referrals.”

Matt says “Inside of 30 days, I found that the referrals I was receiving by sending cards, basically sending a birthday card or a thank you card, tripled my referrals very rapidly.”

Click here to continue on to learn how to triple your word of mouth referrals…this could be the most valuable time spent on your business…

Reflecting…..

REFELCTING:

Many of you that know me and are closer to me, know I consistently work like 100 hours a week…..busy, can’t get into trouble, right?! haha! But keeps the mind busy, and I remember my mom used to say, “if you are awake, you are to be productive and profitable” — no lazy in our house! lol

But more this last week or so, I have always *known* to do this, but the last *while* found myself falling back into the routine of *skipping ‘me’* and just doing for everyone else…and so I have been taking more time off, granted only a little, but moments here and there for *just me*…..and it has been refreshing, and very much needed, I know….

And in that – I have reflected…..SO much has *changed through my life….I talked w a friend on my career and how 15 years ago, if you’d have told me I would be teaching and coaching others in life and business and traveling every month and speaking on stages all over the world to thousands of people, and companies and organizations would be calling me, hiring me to speak and train their employees and salespeople – I would have said you are crazy! (I was completely content w being the quiet cute little christian house wife w 4 kids and homeschooling and hiding behind my computer creating websites, branding and marketing for others and pushing them to the top) lol

Then talking to another friend, so much in my life has changed the last 5 years, many major losses, including my husband, father in law, my grand father, grandaddy-in-law, grandmother-in-law, our family dog of 13 years, my mom…..but also on the same, so many good things, getting my health back restored, my business tremendously excelling, meeting many incredible people and being able to connect others in so many incredible ways, SO many *God-winks* I cannot even begin to explain and relate, although I try to often and always try to remember to give Him the praise and glory….

When we truly *reflect* and get *out of ourselves* — many times we find we can quit focusing on the few things that *aren’t* as perfect as we want them to be yet, and be SO incredibly thankful and grateful for the many things that ARE way more than we ever thought they could be or would be………

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